What is www.Skinche My India.in Return Policy?
www.Skinche My India.in's Return Policy offers you the option to return items purchased on www.Skinche My India.in within 10 days of receipt. In case of returns, we will credit the amount you paid for the products as cashback into your Aurved Cares Wallet. If you choose to return the item for reason of mismatch of size or receipt of a defective item, you will be provided with a refund of the item, free of cost.
How to claim if your have not received the product
1-Don't Accept the shipment if seal are broken and tempered.
2- Raised the complaint same day of delivery at info@Skinche My India.in or WhatsApp us at +91 8470807059 with your order ID.
3-If you have any doubt in shipment please take a complete video from starting to end and send us at info@Skinche My India.in or WhatsApp us at +91 8470807059
4- Once we received the proof our inspection team will match with our CCTV footage and finalised the Issue in 24-72 hours.
5- If you are ordering first time at Aurved Cares then you must take a video of your shipment for claiming any issue.
What is Skinche My India.in's 10 day return and exchange policy? How does it work?
Skinche My India.in's 10 day returns and exchange policy gives you an option to return or exchange items purchased on Skinche My India.in for any reason.
within 10 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition
There are two ways to return the product to us. In most locations we offer a free pick up service for your return. You will see a pickup option when you submit a return request. If we don't offer a pick up at your location, or if you prefer, you can ship an item back to us. In such cases, we will credit your cashback account with Rs.49 to cover your cost of shipping the product back to us.
Once we pick up or receive your return, we will do a quality check of the product at our end and if the product passes our quality check we will credit the amount you paid for the products as cashback into your Skinche My India.in's account. If you wish to receive a refund instead, please send an email with the following details from your registered email address to info@Skinche My India.in. If the picked up product does not pass the quality check we shall return it back to you.
1. Order Number
1. Bank Name
2. Account Holder Name
3. Bank Account Number
4. Branch Address
IFSC Code
You can exchange an item purchased from www.Skinche My India.in for a new size or the original size for no extra charge. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain a cash-back refund and purchase the new item separately.
How do I return a product to www.Skinche My India.in?
To return a product to Skinche My India.in, please follow these steps:
Create a Returns Request online by going to the Aurved Cares section of Skinche My India.in. You can return almost all products purchased from Skinche My India.in within 10 days of receiving the product. Follow the screens that come up after clicking on 'Return a Product' button. Please make a note of the Return ID that that we generate at the end of the process.
Fill out a returns form: You can use the returns form that was sent with the order or download and print one at the link available by clicking on your return ID. If you don't have the returns form or can't access a printer, please write the following information on a sheet of paper and use that sheet as the returns form:
1. Order No :
2. Return ID :
Keep the item ready for pick up or ship it to us: You can choose to schedule a pick-up of your order or self-ship your return to us. We offer pick-ups of your return in select locations - this option will be available to you when you submit your return online.
1. Pick-up: If you choose to schedule a pick-up, please put the product with accompanying tag and a filled out returns form in a packet. Leave the packet ready and open to expedite the return pickup. Our staff will initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Distribution Center. Once your product has been approved by our quality staff we will credit your account with cashback.
2. Self-ship: If you choose to self-ship, please pack the product in its original package with accompanying tags and a filled out returns form. Kindly address the package to the address of the delivery center closest to you. We have listed out the addresses of the delivery centers in another section on this page.
We will send you a confirmation email as we receive the shipment at our warehouse. At any time, you can track the status of your return request by going to the Aurved Cares section.
How do I place an Retun request on www.Skinche My India.in?
If you would like to Return some products purchased from Skinche My India.in, please follow these steps:
Create an Return request online. You can Return any product purchased from Skinche My India.in within 10 days of delivery by going to the Aurved Cares section. Please select the item you wish to Return. If your address is serviceable for Return you will be able to proceed and generate an Return id. Please note down your Return id for future reference
How long would it take me to receive the refund for my return?
It can take up to 15 days for you to receive your refund. We take up to 2 days to process the refund once we receive the product at our returns processing facility. Therefore the return time really depends on the time it takes the courier company to deliver the packet to the returns processing facilty.
How do I return multiple products from a single order?
If you are returning multiple products from a single order, you will receive a separate Return ID and email for each item. However, you can ship all the products delivered in a single order in a single shipment. Please include the Return IDs for all the products in a single return form.
Does www.Skinche My India.in pick up the product I want to return from my location?
Currently we pickup returns only in select PIN Codes. If your delivery location is serviceable, In that case you have to self ship the item carefully at our warehouse address, make sure shipment packed in a box.
We will pick up the return within 72 hours of your placing the request. Please keep the return shipment ready.
I would like to Self-Ship the return myself to www.Skinche My India.in. How can I do this?
If your pin code is not covered by our pickup service, you will need to self-ship the return item by courier. If we do not offer a return pick up service in your area or you choose to ship the return to us, please send the return package and the returns form inside to the nearest delivery centre. For all self-shipped returns, you will be reimbursed Rs.65 towards your shipping costs. This is subject to your returns being inspected and successfully processed upon receipt at our end.